Reports Manager Specialist - Remote

Overview

We are seeking a detail-oriented Report Manager to join our client team. In this role, you will be responsible for creating and managing key performance scorecards, conducting audits, generating operational reports, and supporting documentation management within the Fulfillment Department.

In Short

• Creation of Fulfillment SPP Scorecards
• Scorecard Management for all of fulfillment.
• Managing overall “health” of the documents
• Handling any changes/edits to the scorecards
• Management includes creating new quarters and a new document YoY
• Complete Audits as assigned: Returns, EODs, SOSs, etc
• Creation of the Fulfillment Actuals file on a weekly and monthly basis
• Create reporting as needed for the Fulfillment Department
• Create tickets in Zendesk from Tableau for SKU Inspection
• Doclink Management and Support
• Management of Fulfillment Capital Expense’s tracking
• Other tasks as assigned by manager

Requirements

• Strong experience in Excel
• Experience with report management
• Familiarity with ticketing tools like Zendesk
• Excellent organizational skills
• Attention to detail
• Ability to collaborate effectively across teams
• Proactive problem-solver
• Experience in data management and reporting

Benefits

• Opportunity to work in a dynamic team
• Remote work flexibility
• Professional development opportunities