Network Security Engineer - Remote

Overview

Cloudflare is seeking an experienced Network Security Engineer to support our largest and most technically sophisticated customers in resolving technical problems, threats, or attacks on their infrastructure.

In Short

• Join a mission-driven company focused on building a better Internet.
• Provide premium-level support to customers.
• Resolve complex technical issues related to network security.
• Work with various Cloudflare products for DDoS mitigation and more.
• Communicate with customers via chat, email, and phone.
• Analyze traffic signatures to identify malicious activity.
• Collaborate with Engineering and Operations teams.
• Contribute to product improvement initiatives.
• Work in a diverse and inclusive team environment.
• Opportunity for personal and professional growth.

Requirements

• Self-driven with a capability to learn new technologies.
• Understanding of the OSI Model and modern internet protocols.
• Experience with computer networking fundamentals.
• Proficient in troubleshooting network connectivity issues.
• Familiarity with command line tools and scripting.
• Experience in a customer-facing role.
• Knowledge of web server configuration.
• Ability to analyze packet captures.
• Experience with DNS, SSL/TLS, and HTTP troubleshooting.
• Team player with strong communication skills.

Benefits

• Work in a highly ambitious technology company.
• Be part of a mission to protect the free and open Internet.
• Opportunities for professional development.
• Diverse and inclusive work culture.
• Access to innovative projects and tools.