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Technical Customer Support Engineer - Dutch Speaking - Remote

Posted 15 hours ago
Customer Service
Full Time
Germany

Overview

ClickHouse is seeking a Technical Customer Support Engineer fluent in Dutch to join its global support team, providing excellent service to customers worldwide.

In Short

  • Remote position available in any EMEA country.
  • Support ClickHouse users and customers via various communication channels.
  • Develop solutions and documentation for user support.
  • Collaborate with global teams to define user requirements.
  • Mentor and train colleagues and customers.
  • Deliver first-line technical support and maintain service level agreements.
  • Build strong relationships with customers and partners.
  • Work in a global, distributed environment with 24x7 support.
  • Contribute to a culture of teamwork and problem-solving.
  • Opportunity for continuous learning and growth.

Requirements

  • Technical expertise in ClickHouse or relevant domains.
  • Previous experience in technical support or related roles.
  • Strong English and Dutch communication skills.
  • Ability to work remotely with reliable connectivity.
  • Empathy and problem-solving mindset.
  • Self-driven and eager to learn.

Benefits

  • Flexible work environment.
  • Healthcare contributions.
  • Equity in the company.
  • Flexible time off.
  • $500 home office setup for remote employees.
  • Opportunities for global gatherings.
ClickHouse logo

ClickHouse

ClickHouse is a rapidly growing company that specializes in providing high-performance analytical database management solutions. With a focus on open-source technology and cloud-native services, ClickHouse aims to deliver scalable and efficient data processing capabilities to its users. The company is dedicated to offering exceptional customer support through a global team of technical support engineers who engage with clients across various regions, including North America, EMEA, and APJ. ClickHouse fosters a collaborative environment where team members are encouraged to share knowledge, mentor others, and continuously improve the support experience for a diverse and expanding user base.

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