Technical Customer Support Engineer - Dutch Speaking - Remote

Overview

This role involves providing excellent technical support to ClickHouse users and customers globally, with a focus on Dutch-speaking clients.

In Short

• Support ClickHouse users through various communication channels.
• Develop solutions and documentation for users and customers.
• Collaborate with multiple teams to define user needs.
• Mentor and train colleagues and customers.
• Deliver excellent customer service as a technical engineer.
• Build strong relationships with customers and partners.
• Work in a global, distributed support environment.
• Be available for 24x7 support as required.
• Possess strong communication skills in English.
• Demonstrate a mindset of teamwork and problem-solving.

Requirements

• Technical proficiency in ClickHouse or relevant technologies.
• Experience in technical support or related roles.
• Ability to work remotely with reliable connectivity.
• Strong written and verbal communication skills.
• Teamwork and empathy in problem-solving.
• A sense of urgency in delivering high-quality support.
• Curiosity and eagerness to learn.

Benefits

• Flexible work environment.
• Healthcare contributions from the employer.
• Equity options for team members.
• Generous time-off policies.
• $500 for home office setup for remote employees.
• Opportunities for global gatherings and team engagement.