Head of Content Design - Remote

Overview

As the Head of Content Design at Cleo, you will lead the integration of the company's tone of voice into the product, shaping the future of financial guidance and engaging millions of users with personalized experiences.

In Short

• Lead the integration of Cleo’s tone of voice into the product.
• Inspire and mentor a talented team of content designers.
• Collaborate with Product, Engineering, Marketing, and AI/ML teams.
• Develop scalable processes for content design.
• Advocate for user-centric design in financial guidance.
• Represent content design in strategic discussions with leadership.

Requirements

• Significant experience in content design or UX writing.
• Hands-on experience in conversational design and chat-focused interfaces.
• Understanding of designing products for a US audience.
• Strong leadership skills in fast-paced environments.
• Experience in cross-functional collaboration.
• Passion for creating inclusive user experiences.
• Strategic mindset with advocacy for content design.

Benefits

• Competitive compensation package with bi-annual reviews.
• Work at a fast-growing tech startup.
• Clear progression plan for career growth.
• Flexibility in work arrangements.
• Fully remote work for the US team.
• Generous annual leave and public holidays.
• 401k matching and medical insurance.
• Paid sabbatical after 4 years.
• Online mental health support.
• And many more benefits!