Head of Content Design - Remote

Overview

As the Head of Content Design at Cleo, you will lead the integration of the company's tone of voice into the product, shaping the future of financial guidance and engaging millions of users.

In Short

• Lead the integration of Cleo’s tone of voice into the product.
• Inspire and mentor a talented team of content designers.
• Collaborate with Product, Engineering, Marketing, and AI/ML teams.
• Develop scalable processes for content design.
• Advocate for user-centric design in financial guidance.
• Represent content design in discussions with senior leadership.

Requirements

• Significant experience in content design or UX writing.
• Hands-on experience in conversational design and chat-focused interfaces.
• Understanding of designing products for a US audience.
• Strong leadership skills with experience managing teams.
• Ability to collaborate with cross-functional partners.
• Passion for creating inclusive user experiences.
• Strategic mindset with advocacy for content design.

Benefits

• Competitive compensation package with reviews every 6 months.
• Work at a fast-growing tech startup.
• Clear progression plan for career growth.
• Flexible work environment with hybrid-first approach.
• Generous annual leave and additional benefits.
• Private Medical Insurance and enhanced parental leave.