Dispatcher II - EMT/Paramedic Required - Remote

Overview

The Dispatcher II plays a vital role in intake, triage, and access to care for Cityblock’s members across the country, coordinating the flow of in-field and virtual resources.

In Short

• Must have an active EMT or Paramedic license.
• Experience in dispatch 911 is required.
• Work schedule includes 12-hour rotating shifts.
• Assignments based on business needs with no guaranteed shift consistency.
• Coordinates services and links members to care resources.
• Identifies safety issues and escalates as necessary.
• Completes assessments and documentation across multiple platforms.
• 5+ years of work experience required.
• Eligible for health insurance and retirement benefits.
• COVID-19 vaccination proof required for in-person roles.

Requirements

• Active EMT or Paramedic license.
• Experience in emergency dispatch.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Experience with care coordination.
• Knowledge of safety protocols and risk assessment.
• Proficient in using multiple documentation platforms.
• Ability to work weekends and holidays.
• Commitment to diversity and inclusion.
• Completion of medical clearance requirements.

Benefits

• Health insurance and life insurance.
• Retirement benefits.
• Participation in equity program.
• Paid time off, including vacation and sick leave.
• Supportive and inclusive workplace culture.
• Opportunity to impact underserved communities.
• Work with a diverse team.
• Training and professional development opportunities.
• Flexible work arrangements.
• Engagement in community-based care initiatives.