Senior Associate, Operations Development & Deployment - Remote

Overview

The Senior Associate, Operations Development and Deployment plays a key role in supporting strategic initiatives aimed at improving clinical and operational processes. This position collaborates with various stakeholders to enhance member experience and operational effectiveness.

In Short

• Support development and execution of strategic initiatives.
• Engage with business partners to prioritize and analyze processes.
• Leverage quantitative analysis for decision making.
• Ensure a humanized member experience.
• Collaborate with market leadership and operational teams.
• Tailor training and communication strategies.
• Supervise associates and lead operational improvements.
• Monitor and improve care team performance.
• Drive performance against key operational metrics.
• Advocate for diversity and inclusion in healthcare.

Requirements

• 3+ years in healthcare provider settings or value-based operations.
• Bachelor’s degree in healthcare administration or related field.
• Experience with data visualization and dashboards.
• Strong project management skills with cloud-based tools.
• Familiarity with regulatory requirements for value-based care.
• Ability to solve problems quickly and efficiently.
• Compassionate and nonjudgmental approach to care.
• Leadership experience in diverse teams.
• Ability to operate independently with minimal supervision.
• Excellent interpersonal and communication skills.

Benefits

• Health insurance and retirement benefits.
• Participation in the company's equity program.
• Paid time off including vacation and sick leave.
• Supportive and inclusive work environment.
• Opportunity to impact underserved communities.
• Continuous professional development and learning.
• Collaborative team culture.
• Focus on diversity and equity in healthcare.
• Flexible work arrangements.
• Engagement with innovative healthcare solutions.