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Store Dispatcher II - Remote

Posted 2 weeks ago
Customer Service
Full Time
USA

Overview

The Store Dispatcher II is responsible for planning and dispatching local deliveries to wholesale customers, ensuring timely and efficient service while leading a team of delivery drivers.

In Short

  • Dispatch and plan local deliveries for wholesale customers.
  • Coordinate with delivery drivers to ensure high performance standards.
  • Track delivery progress and manage driver assignments.
  • Address customer requests and complaints effectively.
  • Act as a driver during peak times if necessary.
  • Manage annual store audit processes.
  • Maintain records of driver activities and performance.
  • Work in a fast-paced environment with a focus on customer satisfaction.
  • Possess strong problem-solving and organizational skills.
  • Ensure compliance with safety and delivery standards.

Requirements

  • High School Diploma or equivalent work experience required.
  • 1-2 years experience in retail automotive service preferred.
  • Strong communication and leadership skills.
  • Ability to work under pressure and handle multiple tasks.
  • Proactive attitude with a customer-oriented approach.
  • Valid driver's license required.
  • Ability to lift and move parts weighing up to 60 pounds.
  • Functionally literate in understanding part numbers and line codes.

Benefits

  • Opportunity to work with a leading global auto parts network.
  • Engaging work environment with a focus on team collaboration.
  • Potential for career advancement within the company.
  • Access to training and development resources.
  • Competitive compensation package.

Knoll

Knoll

USA GPC Genuine Parts Company, established in 1928, is the largest global auto parts network and a leading industrial parts distributor. The company prides itself on setting high standards for performance and value, combining a small company feel with a global scale. GPC focuses on building strong relationships and delivering exceptional value by merging local expertise with a global force. With a commitment to employee development and a customer-centric approach, GPC offers rewarding career opportunities in a dynamic and supportive environment.

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