Assistant Supervisor - Remote

Overview

The Assistant Supervisor position at the NYC Department of Consumer and Worker Protection involves supervising staff, providing customer service, and performing clerical tasks related to licensing.

In Short

• Monitor performance and provide training to staff.
• Assist staff with employee issues and concerns.
• Perform complex data processing and clerical work.
• Review confidential information for license eligibility.
• Check records for accuracy and compliance.
• Provide high-volume customer service to licensing applicants.
• Assist applicants in communication with other city agencies.
• Handle telephone calls, emails, and written correspondence.
• Perform mathematical computations related to payments.
• Eligible for remote work for up to 2 days a week.

Requirements

• Four-year high school diploma or equivalent.
• One year of satisfactory clerical experience.
• Ability to type a minimum of 100 keystrokes per minute.

Benefits

• Inclusive equal opportunity employer.
• Diverse workforce environment.