Claims Investigator - Claims Team - Remote

Overview

The San Francisco City Attorney’s Office is seeking a qualified and motivated individual to join its Claims Team as a Claims Investigator. This role involves investigating personal injury and property damage claims against the City, negotiating settlements, and appearing in court.

In Short

• Investigates claims involving City vehicles and property damage.
• Negotiates claims settlements within prescribed limits.
• Prepares detailed reports of investigations.
• Defends the City in Small Claims court.
• Collaborates with various City departments.
• Available for on-call emergencies during business hours.
• Requires a valid state motor vehicle operator's license.
• Commitment to diversity and inclusion.
• Strong analytical and communication skills required.
• Experience in claims adjusting or insurance investigation preferred.

Requirements

• Completion of high school and four years of relevant experience.
• Ability to exercise good judgment and meet deadlines.
• Knowledge of City and State laws regarding claims.
• Strong writing skills for report preparation.
• Ability to gather evidence and conduct interviews.
• Integrity and honesty in all dealings.
• Risk management experience is a plus.
• Possession of a private investigator’s license is desired.

Benefits

• Robust health and retirement benefits.
• Hybrid remote work schedule available.
• Opportunities for professional growth.
• Diversity and inclusion initiatives.
• Supportive work environment.