Quality & Control KYC Manager - Remote

Overview

The Quality & Control KYC Manager will manage and lead KYC operations, ensuring compliance with Citi policies and overseeing the KYC control environment.

In Short

• Manage KYC operations and compliance processes.
• Oversee the KYC control environment.
• Perform program management for BAU/Refresh processes.
• Provide people management and development responsibilities.
• Ensure service level standards are met by the team.
• Liaise with Compliance department and senior management.
• Design enhancements for QA & Control processes.
• Deliver Management Information System (MIS) reporting.
• Ensure targets are met within timelines.
• Work in an equal opportunity environment.

Requirements

• Experience in KYC and compliance operations.
• Strong program management skills.
• Ability to manage and develop teams.
• Excellent communication skills.
• Proficient in reporting and data analysis.
• Knowledge of quality assurance processes.
• Strong organizational skills.
• Ability to work under pressure and meet deadlines.
• Familiarity with the financial services industry.
• Commitment to equal opportunity and diversity.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development.
• Supportive work environment.
• Health and wellness programs.
• Diversity and inclusion initiatives.
• Flexible working arrangements.
• Access to resources for career advancement.
• Employee assistance programs.
• Networking opportunities within the organization.
• Commitment to community service and social responsibility.