Senior Manager, Project Management - Remote

Overview

The Senior Manager of Global Coverage will oversee a team of Project Managers, ensuring high levels of customer satisfaction and effective project delivery in the market research industry.

In Short

• Manage a team of Project Managers.
• Utilize proprietary software for research surveys.
• Act as first point of escalation for team issues.
• Develop understanding of Market Research and Digital Advertising.
• Support team in managing multiple concurrent projects.
• Compile data from various sources for client presentations.
• Coordinate with various departments for project execution.
• Build strong client relationships to ensure satisfaction.
• Work independently and manage time effectively.
• Understand client project needs and deliver optimal solutions.

Requirements

• BA/BS Degree.
• 8 years of customer-facing experience.
• 5 years of team management experience.
• Proficient in Google Suite and Microsoft Office.
• Strong work ethic and self-motivated.
• Detail-oriented and eager to learn.
• Strong written and oral communication skills.
• Knowledge of online market research preferred.
• Survey design experience beneficial.
• Statistical knowledge is a plus.

Benefits

• Competitive salary based on experience.
• Comprehensive training and growth opportunities.
• Exposure to major companies in market research.
• Company-provided laptop for remote work.