Manager, Sensory & Quality Compliance - Remote

Overview

The Manager of Sensory and Quality Compliance will play a critical role in ensuring the highest standards of quality and safety across all aspects of our product lifecycle.

In Short

• Oversee the full management of the recall plan and programs.
• Provide training for cross-functional teams.
• Directly communicate with customers regarding food safety and quality.
• Manage third-party sensory consultants and participate in sensory reviews.
• Develop and monitor key performance indicators (KPIs) for manufacturers.
• Handle customer complaints ensuring timely resolution.
• Manage customer portals to enhance user experience.
• Collaborate with Sales and Ops teams for customer needs.
• Conduct annual recall training for employees.
• Stay updated on industry trends and best practices.

Requirements

• Minimum of 5 years of experience in quality assurance management within the food industry.
• Proven experience in managing recall plans and quality compliance programs.
• Strong knowledge of USDA FSIS regulations.
• Excellent training, communication, and team management skills.
• Experience with quality management systems and software.
• Self-motivated and autonomous.
• Positive attitude, adaptable to change.
• Experience with sensory evaluation.
• Bachelor's degree in food science, microbiology, or related field preferred.
• Ability to travel up to 30% to various facilities.

Benefits

• Medical, dental, and vision insurance.
• 401K 6% match.
• Unlimited PTO and 11+ paid holiday days.
• Paid maternity and paternity leave.
• Company-wide Continual Education budget.
• Bi-annual total team in-person activities.
• Unlimited snacks.