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Enterprise Account Coordinator (French-speaking) - Remote

Posted 1 week ago
Customer Service
Full Time
USA
$72,500 USD/year

Overview

As an Enterprise Account Coordinator at CharterUP, you will play a crucial role in ensuring the success of new enterprise contracts and managing client relationships in a fast-paced environment.

In Short

  • Ensure smooth onboarding of new enterprise contracts
  • Manage ongoing client accounts and provide exceptional support
  • Develop relationships with strategic suppliers across North America
  • Handle urgent requests and changes in service
  • Conduct on-site visits to clients and bus operators
  • Maintain accurate records and documentation
  • Coordinate billing and payments
  • Work with technology teams for service enhancements
  • Availability for after-hours and emergency situations
  • Fluency in French preferred

Requirements

  • 1-2 years experience in a customer-facing role
  • Ability to thrive in high-pressure situations
  • Superb organizational skills
  • Open to travel and flexible with availability
  • Strong work ethic and reliability
  • Experience handling urgent requests
  • Fluency in French is a plus
  • Willingness to work outside typical hours when needed
  • Strong communication skills
  • Experience in contract management is advantageous

Benefits

  • Innovative impact in the transportation industry
  • Growth opportunities in a fast-growing company
  • Remote-first work environment
  • Stability from recent funding
  • Collaborative team of driven professionals
CharterUP logo

CharterUP

CharterUP is revolutionizing the $30 billion group transportation industry through innovative technology and SaaS software, providing an exceptional experience for both customers and operators. The company connects users with thousands of charter bus and minibus operators across the nation, enabling quick access to real-time availability, transparent pricing, and detailed vehicle options for various events. With a focus on streamlining a traditionally fragmented process, CharterUP enhances transparency, accountability, and efficiency in group travel. As a rapidly growing company backed by significant funding, CharterUP is committed to leading the future of group transportation and offers a dynamic work environment for its team.

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