Enterprise Account Coordinator - Remote

Overview

As an Enterprise Account Coordinator at CharterUP, you will ensure new enterprise contracts kick off smoothly and maintain strong client relationships, all while working in a remote-first environment.

In Short

• Manage new enterprise contracts for recurring shuttles and large events.
• Ensure accurate entry of reservations and referrals.
• Integrate vehicle tracking for long-term shuttle services.
• Conduct on-site visits to ensure smooth service starts.
• Provide ongoing support for high-value client accounts.
• Handle urgent requests and changes to service.
• Develop relationships with strategic suppliers across North America.
• Be available for after-hours and weekend support.
• Thrive in a fast-paced, high-pressure environment.
• Demonstrate superb organizational skills.

Requirements

• 1-2 years experience in a customer-facing role.
• Ability to manage urgent requests and high-stress situations.
• Willingness to travel as needed.
• Strong work ethic and reliability.
• Organizational skills and attention to detail.
• Ability to maintain composure under pressure.
• Experience with technology and technical support.
• Excellent communication skills.

Benefits

• Be part of a revolutionary team in group travel.
• Growth opportunities in a fast-growing company.
• Work in a remote-first environment.
• Stability from significant funding and growth.