RN Triage Nurse - Remote

Overview

The RN, Triage provides telephonic support to patients and families, ensuring outstanding patient care and customer service as part of the Chapters Health Team.

In Short

• Provide telephonic support to patients and families.
• Establish and maintain positive relationships with team members and patients.
• Utilize EMR/EHR systems for patient information management.
• Demonstrate excellent communication and critical decision-making skills.
• Handle telephone inquiries related to health services effectively.
• Work in a fast-paced environment.
• Manage emotional stress while caring for terminally ill patients.
• Participate in community and professional organizations.
• Document patient information accurately.
• Coordinate in-person visits when necessary.

Requirements

• Minimum of one (1) year nursing experience.
• Licensure as required by state regulations.
• Ability to communicate effectively in English; Spanish preferred.
• Excellent clinical and assessment skills.
• Ability to manage time effectively and prioritize tasks.
• Proficiency in MS Office and data entry.
• Ability to work shifts accommodating extended hours.
• Ability to perform sedentary work with frequent interruptions.
• Strong patient service skills and interpersonal skills.
• Ability to work in a cooperative team environment.

Benefits

• Competitive salary range.
• Opportunities for professional development.
• Supportive team environment.
• Participation in community initiatives.
• Comprehensive health benefits.
• Flexible working hours.
• Employee assistance programs.
• Continuous training and education.
• Access to resources for emotional support.
• Innovative care approach in a progressive organization.