Remote Otter LogoRemoteOtter

Technical Services Delivery Manager, Project Management (Pharma) - Remote

Posted 13 hours ago
Project Management
Full Time
USA
$80,000 - $105,000/year

Overview

The Technical Services Delivery Manager facilitates the delivery of technical solutions, assets, platforms, and other digital assets in support of our client’s digital marketing activities and goals. Ideal candidates should possess a blend of technical expertise, project management skills, cross-departmental communication, critical thinking, and leadership abilities to effectively manage and coordinate the delivery of technical services to meet client requirements and expectations.

In Short

  • Oversee the end-to-end delivery of technical services and products.
  • Plan, organize, and prioritize the delivery of technical products.
  • Create and maintain Technical Briefs for projects.
  • Monitor technical project progress and address issues.
  • Manage product launches and quality assurance.
  • Provide leadership and coaching to technical teams.
  • Foster collaboration across internal teams.
  • Build and maintain strong client relationships.
  • Monitor performance metrics and prepare reports.
  • Drive continuous improvement initiatives.

Requirements

  • Experience with Salesforce Marketing Cloud (SFMC).
  • Experience using Adobe Workfront or similar tools.
  • Experience in an agency or managed services environment.
  • Experience supporting pharma clients with regulated workflows.
  • Bachelor’s degree in computer science or related field.
  • 5 years in technical service delivery or product management.
  • Strong technical background in areas like CRM and Analytics.
  • Demonstrated leadership and communication skills.
  • Understanding of program management principles.
  • Ability to thrive in a dynamic environment.

Benefits

  • Medical, Dental & Vision Insurance.
  • 401K plan with generous match.
  • Generous parental leave.
  • Annual budget for professional development.
  • Flexible time off and life insurance.
CG Life logo

CG Life

CG Life is a dynamic agency specializing in brand strategy and communication for clients in the life sciences and biopharma sectors, with a particular focus on rare diseases and precision medicine. The company thrives in fast-paced environments, creating compelling narratives that differentiate client brands and engage target audiences. CG Life emphasizes strong client relationships and strategic solutions, leveraging deep industry expertise to drive impactful initiatives. The agency is committed to fostering talent and mentoring junior team members, while also actively participating in new business development to support its growth goals. Collaboration across departments is key, as CG Life develops innovative marketing messaging, creative campaigns, and corporate communications that ensure market differentiation and consistency of voice.

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