LTSS Service Care Manager - Remote

Overview

The LTSS Service Care Manager plays a critical role in transforming healthcare for members by developing and coordinating holistic care management activities to ensure quality and cost-effective healthcare outcomes.

In Short

• Assist in developing and coordinating holistic care management activities.
• Develop personalized service care plans for long-term care members.
• Educate members and families on available services and benefits.
• Evaluate member needs and recommend appropriate resources.
• Coordinate care between members, families, and care providers.
• Monitor care plans and provide recommendations based on member needs.
• Interact with healthcare providers to ensure member needs are met.
• Document and maintain member information for compliance.
• Perform home visits to assess member needs.
• Provide feedback to leadership on care quality improvements.

Requirements

• Bachelor's degree required.
• 2 – 4 years of related experience.
• Experience in long-term care management preferred.
• Knowledge of healthcare services and benefits.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with diverse teams.
• Proficient in documentation and compliance standards.
• Must reside in Florida.
• Ability to perform site visits.
• Understanding of member needs and community resources.

Benefits

• Competitive pay.
• Health insurance coverage.
• 401K and stock purchase plans.
• Tuition reimbursement.
• Paid time off plus holidays.
• Flexible work schedules including remote options.
• Commitment to diversity and equal opportunity.
• Support for candidate journey and accommodations.
• Access to innovative health solutions.
• Opportunity to make a difference in community health.