Customer Service Representative (Italian Market) - Remote

Overview

As an Italian-speaking Customer Service Representative, you will be the first point of contact for customers of a world‑renowned consumer brand, providing high-quality support and ensuring customer satisfaction.

In Short

• Handle customer inquiries via phone, email, and chat in Italian.
• Provide empathetic and efficient support.
• Resolve issues and ensure excellent customer satisfaction.
• Collaborate with internal teams for effective solutions.
• Become a product expert through a fully paid training program.
• Work remotely from anywhere in Greece.
• 10 business days of fully paid training.
• Performance bonus up to 10% monthly.
• Healthcare coverage and employee discounts.
• Relocation package for EU candidates.

Requirements

• Native or fluent Italian (C2 level).
• English (B2 level) for training and internal communication.
• Strong communication and active listening skills.
• Customer-focused mindset and team spirit.
• EU passport or valid work permit for Greece.

Benefits

• Base salary of €1,045 gross/month.
• Performance bonus up to 10% monthly.
• Healthcare coverage.
• Employee discounts.
• Fully paid training by certified instructors.
• Free online Greek language classes.
• Career growth opportunities in a global company.
• Relocation support including flight ticket and accommodation.