Victim Care Specialist – Fraud & Finance - Remote

Overview

Catch22’s Greater Manchester Victim Services is looking for a dedicated Victim Care Specialist – Fraud & Finance to deliver enhanced, person-centred support to victims of fraud and economic crime.

In Short

• Provide direct support to victims navigating the criminal justice system.
• Help victims understand their rights and recover from fraud's impact.
• Manage your own caseload and design preventative sessions.
• Work closely with key partners like Action Fraud and GMP.
• Co-develop accessible resources for diverse groups.
• Upskill colleagues in fraud-specific support.
• Flexibility to work in the community and outside standard hours.
• Full UK driving license required for business use.
• Permanent contract with full-time hours (37.5 per week).
• Hybrid work model with 2 days at GMP HQ and 3 days WFH.

Requirements

• GCSE English and Maths (or equivalent) – essential.
• Relevant qualification in victim support or economic crime – desirable.
• Experience working with vulnerable individuals.
• Understanding of fraud and economic crime victimisation.
• Excellent verbal and written communication skills.
• Ability to collaborate with multiple agencies.
• Confident in delivering awareness sessions.
• Proactive, empathetic, and solutions-focused approach.

Benefits

• Opportunity to shape victim services.
• Supportive work environment.
• Professional development opportunities.
• Flexible working conditions.
• Work with diverse communities.