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Customer Support Representative (Technical Support, 30 Hours/Week) - Remote

Posted 4 weeks ago
Customer Service
Part Time
Germany
2000€/month

Overview

With CareTable, we make a real difference in the daily lives of tens of thousands of seniors. In order for our customers to receive quick assistance with technical problems, we need your support. If you are looking for a job in a growing company that truly creates value, you are in the right place.

In Short

  • Primarily assist our customers (care facilities) with technical issues
  • Resolve simple technical problems (remote)
  • Handle support cases
  • Communicate with customers via email, chat, and phone

Requirements

  • A certain affinity for technology
  • Professional and friendly communication
  • Experience with Linux is desirable but not a must

Benefits

  • Growing company in a future market
  • 30 hours of working time per week
  • Salary: 2,000€ / month
  • Team with a hands-on mentality that has built a lot in a few years
  • A product that creates value in the lives of many people
  • Option for home office
  • Budget for further training (e.g., for conferences or online courses)
  • Regular team events (barbecues, pizza days, etc.)

Translated from German

CareTable logo

CareTable

CareTable is a growing company dedicated to making a real difference in the daily lives of tens of thousands of seniors. By providing technical support to care facilities, CareTable ensures that customers receive quick assistance with any technical issues they may encounter. The company values a hands-on mentality and fosters a professional yet friendly communication environment. With a focus on creating meaningful products that enhance the lives of many, CareTable offers opportunities for professional development, flexible working arrangements, and a supportive team culture.

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