Associate Experience Coordinator - Remote

Overview

Join CARE ADHD to support associate clinicians in delivering life-changing services while ensuring a positive and engaging workplace.

In Short

• Be the go-to person for associates, answering their questions and ensuring they thrive at work.
• Collaborate with Talent Acquisition for smooth onboarding experiences.
• Help resolve challenges and concerns for associates.
• Run quarterly recertification checks and maintain accurate records.
• Support retention efforts by identifying engagement challenges.
• Ensure high standards of client documentation.
• Assist in rolling out new processes and engagement projects.
• Keep associate handbooks and procedures up to date.
• Track trends from engagement surveys to improve the associate experience.
• Work closely with clinicians to enhance their engagement and motivation.

Requirements

• Detail-oriented with strong people skills.
• Experience in HR or people operations is preferred.
• Ability to solve problems effectively and empathetically.
• Strong organizational skills for record-keeping and compliance.
• Excellent communication skills.
• Proficiency in managing data and documentation.
• Experience in engagement initiatives is a plus.
• Ability to work collaboratively in a team environment.

Benefits

• Opportunity to make a real difference in the lives of clinicians and clients.
• Supportive and innovative work culture.
• Professional development opportunities.
• Flexible working environment.
• Engaging team activities and celebrations.