Associate Experience Coordinator - Remote

Overview

The Associate Experience Coordinator at CARE ADHD plays a crucial role in supporting clinicians, ensuring they have a positive and engaging experience at work. This position focuses on enhancing workplace culture and supporting the operational needs of the associate clinicians.

In Short

• Be the go-to person for associates, answering their questions and ensuring they thrive at work.
• Collaborate with Talent Acquisition for smooth onboarding of new clinicians.
• Help associates navigate challenges and resolve concerns.
• Deliver engaging onboarding experiences for new clinicians.
• Run quarterly recertification checks and maintain accurate records.
• Support retention efforts by identifying engagement challenges.
• Maintain high standards of client documentation.
• Assist in implementing new processes and engagement projects.
• Keep associate handbooks and procedures updated.
• Help track engagement trends through surveys.

Requirements

• 2+ years in People Ops, HR or People support role, ideally in a high-growth start-up.
• Understanding of UK employment laws and IR35 regulation.
• Strong communication skills to connect with people at all levels.
• Passionate about building a supportive workplace culture.
• Solutions focused and able to navigate change effectively.

Benefits

• Competitive salary: £28,000 to £33,000 per annum.
• Work remotely from anywhere.
• 30 days holiday (including UK public holidays).
• Team get-togethers.
• A paid day off on your birthday.
• Laptop and office stipend upon joining.
• Pension contribution.
• Be part of a leading HealthTech start-up.