Operations Execution Project Manager - Remote

Overview

Capgemini is seeking an Operations Execution Project Manager for a top 10 US Insurance Carrier, managing complex operations projects and core activities affecting employees, customers, and agents.

In Short

• Manage execution and change management of large operations projects.
• Lead multiple cross-functional teams in implementing business solutions.
• Develop analytics to identify trends and recommend changes.
• Collaborate with leadership and stakeholders to support initiatives.
• Ensure alignment of projects with operational objectives.
• Develop and lead change management plans.
• Present analysis reviews and provide business solutions.
• Identify opportunities and risks associated with operational changes.
• Make recommendations based on new technologies and techniques.

Requirements

• At least 5 years of experience in Service Operations with call center experience.
• BS Degree or equivalent.
• Full English Fluency.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package.
• Career development and training opportunities.
• Flexible work arrangements (remote and/or office-based).
• Dynamic and inclusive work culture.
• Private Health Insurance.
• Pension Plan.
• Paid Time Off.
• Training & Development.