Customer Success Manager - Arabic Speaker - Remote

Overview

Canary Technologies is revolutionizing the hospitality industry with its AI-powered software, and we are looking for a proactive Customer Success Manager who speaks Arabic to join our EMEA-focused team.

In Short

• Join a leading hospitality technology company.
• Ensure successful client deployments and relationships.
• Collaborate with Sales and Product teams.
• Manage a portfolio of Mid-Market and SMB accounts.
• Lead client onboarding processes.
• Drive customer value and minimize time-to-value.
• Identify growth opportunities within client accounts.
• Act as a trusted advisor for clients.
• Communicate effectively with diverse stakeholders.
• Proficiency with technology and adaptability required.

Requirements

• Native Arabic Speaker.
• Bachelor’s degree.
• 3–5 years of Customer Success experience in SaaS.
• Experience onboarding clients through complex challenges.
• Ability to manage accounts with annual contract values between $20K–$100K.
• Strong organizational skills for managing a large portfolio.
• Exceptional communication skills.
• Analytical mindset for assessing client needs.
• Collaborative nature for cross-functional teamwork.
• Familiarity with hospitality technology is a plus.

Benefits

• Work with a dynamic team in a fast-growing company.
• Opportunity to shape the future of hospitality technology.
• Access to innovative tools and resources.
• Engagement with top hotel brands and clients.
• Professional growth and development opportunities.