ServiceNow Developer - Remote

Overview

Ciena is seeking a highly motivated and detail-oriented ServiceNow Developer with 2-3 years of experience to join our IT team, focusing on the development and maintenance of our ServiceNow platform.

In Short

• Join a people-first technology company.
• Support the development and maintenance of the ServiceNow platform.
• Collaborate with teams to understand requirements and deliver solutions.
• Enhance ITSM processes including incident and change management.
• Write, test, and debug scripts for ServiceNow applications.
• Identify opportunities for process automation.
• Ensure accuracy and compliance of ServiceNow configurations.
• Work with senior developers on code quality and best practices.
• Utilize knowledge of ServiceNow modules for enhancements.
• Foster a collaborative team environment.

Requirements

• 2-3 years of experience in ServiceNow development.
• Strong proficiency in JavaScript and HTML.
• Experience in ServiceNow administration and development.
• Familiarity with Service Operations Workspace and Performance Analytics.
• Excellent problem-solving and attention to detail.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks in a team environment.

Benefits

• Flexible work environment.
• Focus on employee growth and wellbeing.
• Commitment to diversity and inclusion.
• Opportunity to work on meaningful projects.
• Access to a Talent Community for job alerts and career tips.