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University ED Registration Representative - Evening Shift - Remote

Posted Yesterday
Customer Service
Full Time
USA

Overview

The University ED Registration Representative is responsible for handling patient registration duties, including obtaining and verifying patient information, insurance coverage, and scheduling appointments in a high-volume healthcare environment.

In Short

  • Accurately enters patient demographic and insurance information.
  • Verifies patient insurance coverage and obtains necessary pre-authorizations.
  • Schedules appointments for various medical services.
  • Collects patient payments prior to service.
  • Performs clerical duties related to patient registration.
  • Maintains accurate records and logs.
  • Works in a team-oriented, high-volume environment.
  • Attends required meetings and training sessions.
  • Demonstrates respect and professionalism towards all patients and staff.
  • Completes other related duties as assigned.

Requirements

  • High School Diploma required; Associate Degree preferred.
  • Proficient data-entry skills with attention to detail.
  • Strong customer service skills, both verbal and written.
  • Ability to work in a high-volume environment.
  • Experience in hospital admissions, insurance, or billing preferred.
  • Bilingual skills are a plus.
  • Knowledge of medical terminology preferred.
  • Computer skills including Windows navigation.
  • 1-2 years of relevant experience preferred.
  • Ability to follow health and safety regulations.

Benefits

  • Signing bonus eligibility.
  • Opportunities for career development.
  • Work in a supportive healthcare environment.
  • Access to training and development programs.
  • Comprehensive employee benefits package.
  • Flexible scheduling with evening shifts.
  • Team-oriented work culture.
  • Commitment to diversity and inclusion.
  • Employee recognition programs.
  • Supportive management and leadership.

C.M.H

C210 Marlborough Hospital

UMass Memorial Health - Harrington Hospital, Inc. is a leading health system in Central Massachusetts, dedicated to exceptional patient care, academic excellence, and innovative research. With a workforce of over 16,000 employees, the organization fosters a collaborative environment where every individual is considered a caregiver, contributing to the healing process in unique ways. UMass Memorial Health emphasizes respect, diversity, and inclusion, encouraging applications from individuals with varied experiences and backgrounds. The hospital is committed to maintaining high standards of professionalism and quality improvement, ensuring a supportive atmosphere for both patients and staff.

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