ED Registration Representative - Remote

Overview

The ED Registration Representative is responsible for providing access to healthcare by performing a variety of registration duties, ensuring exceptional patient care and maintaining confidentiality of patient information.

In Short

• Perform patient registration for inpatient and outpatient services.
• Collect and enter patient demographic and financial information.
• Provide excellent customer service and maintain good relationships with patients and staff.
• Handle administrative duties including answering phones and assisting with patient wayfinding.
• Ensure compliance with health and safety regulations.
• Participate in departmental meetings and training sessions.
• Maintain confidentiality of patient information.
• Work collaboratively within a team environment.
• Meet quality review scores consistently.
• Available to work weekends and holidays as scheduled.

Requirements

• High school diploma or GED required.
• Customer service experience required.
• Ability to work under close supervision.
• Previous clerical experience preferred.
• Understanding of medical terminology helpful.
• Strong interpersonal skills.
• Ability to accurately estimate patient financial liabilities.
• Willingness to train on different shifts.
• Must be reliable and maintain predictable attendance.
• Respect diverse views and contribute to a professional environment.

Benefits

• Potential signing bonus.
• Opportunity to work in a supportive healthcare environment.
• Training opportunities in patient registration systems.
• Access to a diverse and inclusive workplace.
• Career advancement potential within the health system.