Remote Otter LogoRemoteOtter

Project Management and Customer Service - Remote

Posted 16 weeks ago
Customer Service
Full Time
Germany

Overview

With Promobedarf - our online shop for promotional items - we provide our customers quickly and reliably with promotional materials of all kinds. The philosophy of Promobedarf is to make the procurement of personalized promotional items understandable and easy. This way, our customers receive a suitable solution on their path to success as quickly as possible.

In Short

  • You will respond to customer inquiries and wishes, offer competent advice, and work together on optimal solutions for customer projects.
  • You will independently plan, control, and monitor customer projects, building trust through your professional and friendly demeanor.
  • You will calculate and create offers based on customer specifications and coordinate feasibility with them.
  • You will advise customers on products and options and assist them with their order inquiries.
  • You will reliably record, plan, and process orders.
  • You will enhance existing customer relationships and ensure that our customers feel well cared for.

Requirements

  • Completed commercial training.
  • Quick comprehension and willingness to learn.
  • Knowledge in project management, advertising, or print and graphics (digital & print).
  • Several years of professional experience.

Benefits

  • A nice team.
  • 3 days/week of home office.
Bugaga Werbeagentur e.K logo

Bugaga Werbeagentur e.K

Bugaga Werbeagentur e.K is a young and dynamic advertising agency based in Hamburg, specializing in promotional products through their online shop, Promobedarf. The company is dedicated to providing customers with a quick and reliable supply of various promotional items, aiming to make the procurement of personalized advertising materials straightforward and accessible. Bugaga Werbeagentur e.K focuses on delivering tailored solutions to help clients achieve their success efficiently.

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