Marketing & Operations Assistant - Remote

Overview

As a Marketing & Operations Assistant, you will support both the marketing and operations teams by taking on a variety of tasks that help streamline daily activities and free up the founders' time to focus on content creation.

In Short

• Respond to customer inquiries and troubleshoot technical issues.
• Manage customer orders and oversee inbox management.
• Check and manage inventory and create reports.
• Assist with outreach to new retailers and maintain communications.
• Create, edit, and optimise video ads for social media.
• Conduct A/B tests on ad creatives and targeting strategies.
• Manage online communities and engage with customers.
• Support the marketing and operations team with various tasks.
• Make process suggestions and improvements.
• Perform other related tasks as assigned.

Requirements

• 3+ years experience in marketing and operations.
• Hands-on experience in customer service and digital marketing.
• Proficiency in video editing tools and marketing platforms.
• Strong organisational skills and ability to manage multiple projects.
• Excellent written and verbal communication skills.
• Comfortable interpreting campaign data and performance metrics.
• Proactive approach to identifying challenges.

Benefits

• Flexible work environment.
• Opportunity to work with a dynamic team.
• Engagement in diverse marketing strategies.
• Professional growth and development opportunities.