Patient Communication Specialist - Remote

Overview

This position involves managing patient communications in a remote environment, requiring excellent communication skills and a personable approach.

In Short

• Handle phone calls and manage a high volume of text messages.
• Collaborate with a team of health professionals.
• Respond promptly to patient inquiries.
• Schedule appointments and assist with patient requests.
• Maintain empathetic communication.
• Follow up on patient concerns.
• Utilize communication tools effectively.
• Work Monday to Friday, 9 AM to 6 PM PST.
• Contract position with independent contractor perks.

Requirements

• Excellent written and verbal communication skills in English.
• Ability to type quickly and accurately.
• Proficiency in communication tools such as Slack, Charm, and Zoho.
• Strong multitasking abilities and attention to detail.
• Customer service experience preferred.
• Basic understanding of medical terminology.
• Reliable internet connection and quiet work environment.

Benefits

• Permanent work from home.
• Immediate hiring.
• Steady freelance job.