Copay Assistance Account Manager - Remote

Overview

The Copay Assistance Account Manager is responsible for managing client relationships and supporting day-to-day needs, acting as a liaison between clients and the Care Team, and facilitating internal training materials based on client-specific designs.

In Short

• Manage day-to-day responsibilities of assigned clients.
• Validate and deliver reporting to clients on schedule.
• Identify strategic or process improvement opportunities.
• Coordinate with internal team members to fulfill client requests.
• Participate in client and partner conference calls.
• Support client oversight initiatives and new client implementations.
• Coordinate member communications as necessary.
• Review and maintain up-to-date member communications.
• Exercise due diligence in completing work requests.
• Adapt to changes in the work environment effectively.

Requirements

• 4-6 years’ experience in prescription benefits, pharmacy billing, or client management.
• Proficient in Microsoft Office Suite.
• Willingness to travel up to 10% of the time.
• Excellent written and oral communication skills.
• Strong problem-solving abilities.
• Effective planning and organizing skills.
• Ability to work collaboratively and independently.
• Experience in healthcare or related fields preferred.
• Bachelor’s Degree preferred.
• CPhT credentials preferred.

Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance.
• Financial Benefits: ESPP, 401k, Student Loan Assistance, Tuition Reimbursement.
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services.
• Paid Time Off, Holidays, Preferred Partner Discounts.
• Focus on total well-being of teammates.