Salesforce Non-Profit Cloud Business Analyst - Remote

Overview

Brite is seeking a seasoned Salesforce Business Analyst with a robust background in Salesforce Service Cloud, Sales Cloud, and Omni Studio, particularly in the Public Sector and Non-Profit domains.

In Short

• Conduct in-depth analysis of clients’ business processes.
• Utilize expertise in Salesforce to enhance client engagement.
• Transform business requirements into Salesforce solutions.
• Create detailed documentation and user stories.
• Serve as a liaison between business and technology teams.
• Provide guidance on best practices for Salesforce usage.
• Conduct user acceptance testing.
• Stay updated with Salesforce releases.

Requirements

• Bachelor’s degree in computer science, Information Systems, or related field.
• Minimum of 3 years of experience as a Salesforce Business Analyst.
• Salesforce Administrator certification preferred.
• Strong analytical and problem-solving skills.
• Exceptional communication skills.
• Strong interpersonal skills for collaborative work.
• Experience with Public Sector and Non-Profit organizations.

Benefits

• Innovative and customer-centric work environment.
• Supportive and collaborative team culture.
• Competitive salary and comprehensive benefits package.
• Recognition as one of the best places to work.
• Opportunities for continuous learning and development.