Community Engagement Coordinator - Remote

Overview

This role is ideal for an enthusiastic and social-media-savvy individual who thrives on creating connections between brands and their audiences, serving as the front line of engagement across several brand channels.

In Short

• Engage daily with followers across various social media platforms.
• Maintain distinct brand voices across multiple accounts.
• Respond to audience comments and DMs with empathy and accuracy.
• Monitor social activity and flag opportunities for content.
• Identify potential influencer partners.
• Track trends and feedback to inform social strategy.
• Collaborate with the social team on content performance.
• Support in analyzing audience sentiment over time.
• Help with scheduling and administrative tasks.

Requirements

• Active and fluent across all major social platforms.
• Comfortable shifting tones between brand accounts.
• Quick-witted, empathetic, and thoughtful communicator.
• Energized by fast-paced environments.
• Organized and detail-oriented.
• Eager to learn social listening tools.
• Strong grammar and writing skills.
• Bonus: experience managing brand accounts.

Benefits

• Work remotely across the US.
• Join a fast-growing and award-winning team.
• Impactful work in a respected agency.
• Resources to get your work done without office constraints.