Remote Otter LogoRemoteOtter

Technical Design Engineer - Remote

Posted Yesterday
Software Development
Full Time
NC, USA

Overview

The Technical Design Engineer (TDE) at Brightspeed will engage with clients to gather technical details necessary for installing advanced services, particularly focusing on Voice+.

In Short

  • Work with clients to collect technical details for installation
  • Complete high-level design documentation
  • Facilitate change requests and quotes
  • Engage with customers for onboarding and support
  • Program user and group features for successful activation
  • Coordinate details with project management for installation
  • Provide day 1 testing and support for customers
  • Identify product gaps and provide feedback
  • Document and test new features
  • Act as a single point of contact for large onboarding projects

Requirements

  • 5+ years of experience in designing advanced managed services
  • Bachelor’s degree
  • Certifications in Voice+, Broadsoft, Ring Central

Benefits

  • Competitive compensation and comprehensive benefits
  • Medical, dental, vision, and life insurance
  • 401K plan with company match
  • Employee assistance program
  • Focus on overall wellness through physical, emotional, and financial health
Brightspeed logo

Brightspeed

Brightspeed is a forward-thinking telecommunications company dedicated to transforming how individuals and communities connect through fast, reliable internet services. Operating in twenty states across the Midwest and South, Brightspeed aims to upgrade traditional copper networks to advanced fiber optic technologies, particularly in rural areas that have been historically underserved by broadband providers. With a strong commitment to delivering an exceptional customer experience, Brightspeed is backed by Apollo Global Management and is focused on building a world-class fiber network. The company values diversity, equity, and inclusion, fostering a workplace culture that encourages authenticity and collaboration among its team members.

Share This Job!

Save This Job!

Similar Jobs:

Egis Group logo

Geotechnical Design Engineer - Remote

Egis Group

37 weeks ago

Egis Ireland is looking for Geotechnical Design Engineers to deliver high-quality solutions for infrastructure projects.

Ireland
Full-time
Engineering

V.S.V

Technical Engineer - Remote

VNM Solventum Vietnam

21 weeks ago

Join Solventum as a Technical Engineer to implement cutting-edge healthcare solutions and support diverse customer needs.

USA
Full-time
Software Development
$106,331 - $129,960/year

The Technical Engineer will oversee construction projects for new sites and warehouses while ensuring maintenance and safety compliance.

Italy
Full-time
Engineering

B.S.B.D

Technical Engineer - Remote

Bard Sendirian Berhad (150766-D)

36 weeks ago

The Technical Engineer will maintain and improve manufacturing equipment to ensure operational efficiency.

Malaysia
Full-time
All others

P.T

Technical Engineer - Remote

PAR Technology

42 weeks ago

Join PAR Technology Corporation as a Technical Engineer to resolve customer support tickets and ensure customer success.

USA
Full-time
Software Development