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Element Management Systems Engineer - Remote

Posted Yesterday
Software Development
Full Time
NC, USA

Overview

Brightspeed is seeking an Element Management Systems Engineer to support network systems and improve network reliability and customer satisfaction.

In Short

  • Join a growing team in network operations.
  • Support various broadband network systems.
  • Troubleshoot and resolve complex network issues.
  • Collaborate with peers in IT and Engineering.
  • Assist in planning and testing software assets.
  • Maintain network monitoring applications.
  • Provide on-call support for network operations.
  • Document network issues through operational ticketing.
  • Develop technical methods and procedures.
  • Contribute to automation improvements for network operations.

Requirements

  • Bachelor’s degree plus 5+ years of experience.
  • Experience with Element Management Systems.
  • Advanced understanding of Scripting, TL1, SNMP, GRPC.
  • Strong customer service and teamwork skills.
  • Proven knowledge in scripting applications.
  • Ability to prioritize tasks in high-pressure environments.
  • Strong communication skills.
  • Skilled in PERL, UNIX-Shell, XML, SQL, MYSQL.

Benefits

  • Competitive compensation and comprehensive benefits.
  • Focus on overall wellness through health programs.
  • Diversity, equity, and inclusion initiatives.
  • Flexible work arrangements including remote options.
  • Support for professional development and growth.
Brightspeed logo

Brightspeed

Brightspeed is a forward-thinking telecommunications company dedicated to transforming how individuals and communities connect through fast, reliable internet services. Operating in twenty states across the Midwest and South, Brightspeed aims to upgrade traditional copper networks to advanced fiber optic technologies, particularly in rural areas that have been historically underserved by broadband providers. With a strong commitment to delivering an exceptional customer experience, Brightspeed is backed by Apollo Global Management and is focused on building a world-class fiber network. The company values diversity, equity, and inclusion, fostering a workplace culture that encourages authenticity and collaboration among its team members.

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