Remote Customer Service Representative

Overview

An overview paragraph about the job

In Short

• Handle customer inquiries via phone, email, and chat regarding pool maintenance, scheduling, and services
• Resolve customer issues efficiently and professionally
• Maintain accurate records of all customer interactions
• Collaborate with pool technicians and other departments to address complex customer needs
• Contribute to improving customer service processes and policies

Requirements

• Fluent, near-native level spoken English
• Availability to work US business hours
• Strong communication and problem-solving skills
• Experience in customer service or related field
• Proficiency with common computer applications and ability to learn new software quickly

Benefits

• Opportunity to work in a fully remote position
• Be part of a reputable company in the pool cleaning industry
• Engage in a role that is essential for customer satisfaction