The Support Engagement Lead is a member of the Recurring Services team and is tasked with delivering a premium support service experience to customers. This role serves as the main point of technical support interaction for a designated group of named customers, acting as their technical advocate throughout the contract period.
Braze is a leading customer engagement platform that facilitates meaningful connections between consumers and their favorite brands. The company empowers marketers to collect and act on vast amounts of data from various sources, enabling real-time, cross-channel customer engagement. With a focus on innovative solutions, Braze offers features such as journey orchestration and AI-powered experimentation to help businesses foster growth and customer loyalty. Recognized as a Great Place to Work in multiple regions, Braze is committed to creating an inclusive and equitable workplace, supporting professional development, and promoting work-life harmony.
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Jobs from Braze:
Product Analytics Intern
Global Account Executive, CPG
Senior Site Reliability Engineer II
Account Executive (S3), Commercial
Senior Product Designer, In-App Messaging
Braze is a leading customer engagement platform that facilitates meaningful connections between consumers and their favorite brands. The company empowers marketers to collect and act on vast amounts of data from various sources, enabling real-time, cross-channel customer engagement. With a focus on innovative solutions, Braze offers features such as journey orchestration and AI-powered experimentation to help businesses foster growth and customer loyalty. Recognized as a Great Place to Work in multiple regions, Braze is committed to creating an inclusive and equitable workplace, supporting professional development, and promoting work-life harmony.
Share This Job!
Save This Job!
Jobs from Braze:
Product Analytics Intern
Global Account Executive, CPG
Senior Site Reliability Engineer II
Account Executive (S3), Commercial
Senior Product Designer, In-App Messaging
The Support Engagement Lead at Braze is responsible for delivering exceptional technical support and managing customer relationships.
The Support Engagement Lead at Braze delivers premium technical support and advocates for customer needs.
The Support Engagement Lead at Braze delivers premium technical support and advocates for customer needs.
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