Sales Operations Director - Remote

Overview

The Director of Sales Operations is responsible for leading and optimizing the sales operations’ function, focusing on Inside Sales, Customer Service, and Sales Funnel Management.

In Short

• Lead and optimize sales operations function.
• Focus on Inside Sales and Customer Service.
• Oversee CRM system and ensure data integrity.
• Develop and implement inside sales processes.
• Collaborate with sales team to enhance customer engagement.
• Leverage analytics for performance improvements.
• Manage a global team of over 70 members.
• Experience in RF Semiconductor industry preferred.
• Implement systems for capturing service metrics.
• Conduct performance reviews and training for the team.

Requirements

• 5-10 years’ experience in sales operations.
• 5 years’ experience in leadership or mentorship roles.
• Strategic thinking and long-term planning capabilities.
• Proficiency in sales forecasting and budgeting.
• Deep knowledge of sales processes and CRM systems.
• Experience with Salesforce and SAP ERP preferred.
• Strong leadership and team management skills.
• Excellent analytical and data interpretation skills.
• Willingness to travel ~20% for customer visits.
• Must be a U.S. citizen or Permanent Resident.

Benefits

• Permanent position with excellent compensation package.
• Hybrid work model (4 days onsite, 1 day remote).
• Opportunities for professional development.
• Collaborative work environment.
• Comprehensive benefits package.