Transaction Monitoring Leader - Remote

Overview

As a Transaction Monitoring Leader, you will be responsible for ensuring strategic management for the company's objectives regarding fraud control, trend analysis, new fraud modalities, and decision-making to provide the best service in the industry to Bold's merchants and clients, as well as ensuring the security of transactions.

In Short

• Lead the transaction monitoring team for the payment and financing company.
• Supervise and ensure the operation of monitoring, performance metrics, quality indicators, complaints, and efficiency.
• Manage requests from internal areas and take necessary actions to respond according to established SLAs.
• Address requirements and communication with external entities (issuers, networks, franchises, control bodies).
• Work in a high-excellence team with a collaborative organizational culture.
• Access to top market technologies.
• Flexibility to work from anywhere.
• Environment focused on growth, learning, and proposing great ideas.
• Competitive salary and health insurance.
• Indefinite term contract.

Requirements

• Experience in transaction monitoring and fraud analysis.
• Strong leadership and team management skills.
• Ability to analyze performance metrics and quality indicators.
• Excellent communication skills with internal and external stakeholders.
• Knowledge of agile methodologies.

Benefits

• Health insurance policy.
• Company shares with high potential returns.
• Competitive salary.
• Remote work opportunity.
• Additional days off beyond vacation.