Specialist IT Administrator - Remote

Overview

The Specialist IT Administrator at Boeing Defence UK will support onsite IT requirements, deliver training services, and ensure exceptional user experience through system integration and technical support.

In Short

• Support onsite IT requirements at Boeing Defence UK.
• Deliver training services and manage training environments.
• Engage with local community for IT consultancy.
• Handle hardware and software installation and configuration.
• Provide technical support to users at various levels.
• Identify and address technical challenges in the training environment.
• Work closely with infrastructure teams on operational requirements.
• Manage assets and stock effectively.
• Ensure compliance with security controls.
• Participate in continuous improvement initiatives.

Requirements

• 2+ years of experience in a customer service role.
• Excellent English communication skills.
• Aptitude for troubleshooting general IT issues.
• Basic IT experience preferable in a customer service context.
• Strong customer service skills.
• Good understanding of Windows client Operating Systems.
• Attention to detail in tasks such as laptop/desktop builds.

Benefits

• Competitive salary and annual incentive plans.
• Continuous learning and development opportunities.
• Diverse and inclusive workplace culture.
• 23 days plus UK public holidays and a Winter Break.
• Pension Plan with 10% employer contribution.
• Company paid BUPA Medical Plan.
• Generous sick pay policy.
• Access to Well Being Programs and incentives.
• Parental leave options available.