Administrative & IT Support Specialist - Remote

Overview

We are looking for an Administrative & IT Support Specialist who will be responsible for handling daily administrative tasks while providing first-level IT support to employees. This dual-role position requires a proactive and tech-savvy individual who can manage office operations efficiently while troubleshooting IT issues.

In Short

• Manage office operations, including scheduling meetings, handling correspondence, and maintaining records.
• Assist with document preparation, data entry, and report generation.
• Coordinate with vendors and service providers for office supplies and equipment.
• Support HR and finance teams with administrative tasks, such as processing invoices and organizing files.
• Ensure compliance with company policies and procedures.
• Provide first-line IT support for hardware, software, and network-related issues.
• Set up and maintain office computers, printers, and other IT equipment.
• Troubleshoot common IT problems and escalate complex issues to the IT team or external providers.
• Manage user accounts, email setups, and access permissions.
• Assist in maintaining data security and backup protocols.
• Support IT projects, such as software updates, system migrations, and cybersecurity initiatives.

Requirements

• Proven experience in administrative support and IT support roles.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in office software and IT tools.
• Ability to troubleshoot and resolve IT issues effectively.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development.
• Supportive work environment.