Administrative Support Specialist - Remote

Overview

The Administrative Support Specialist will provide essential administrative support, manage client communications, and assist with social media management to ensure a seamless client experience.

In Short

• Maintain and update client records in the CRM system.
• Manage email communication and schedule discovery calls.
• Assist in preparing scopes of work and client documentation.
• Set up and optimize task and project management systems.
• Handle inbound calls and respond to client inquiries.
• Deliver exceptional customer service.
• Schedule and publish daily content on social media.
• Monitor and engage with social media messages.
• 5+ years of administrative experience required.
• Proficiency in Microsoft Outlook and CRM systems.

Requirements

• 5+ years of administrative experience, preferably in a remote setting.
• 1+ years of experience in bookkeeping or accounting.
• Proficiency in Microsoft Outlook and CRM systems.
• Familiarity with tools like Asana and TaxDome.
• Exceptional organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Self-motivated and proactive.
• Experience with Russian-speaking clients preferred.
• Availability to work U.S. business hours (10 AM – 6 PM CST).

Benefits

• $800 to $1200 depends on experience.
• $500 bonus at 90-day mark.
• 13th month pay (paid on Jun 1 and Dec 1).
• Performance-based bonuses.
• Comprehensive HMO policy, including dependents.
• Annual continuing education budget.
• Start date: TBA.