Customer Service Representative - Remote

Posted 4 days ago

Customer Service

Full Time

Worldwide

Overview

We are looking for a friendly and detail-oriented Customer Service Representative to join our team at Blys, where we aim to improve the quality of life through wellness services.

In Short

Be the first point of contact for customers.
Provide excellent service through various communication channels.
Handle enquiries, process bookings, and resolve issues.
Maintain high customer experience standards.
Answer phone calls, emails, live chats, and social media inquiries.
Update the company's knowledge base and Help Center.
Make outbound calls and emails as required.
Work on other assigned duties.

Requirements

Exceptional communication skills.
Proactive attitude.
Ability to handle multiple tasks efficiently.
Detail-oriented approach.

Benefits

Flexible working environment.
Opportunity to work with a leading global platform.
Empowerment of self-employed professionals.

Blys

Blys is a leading global booking platform dedicated to enhancing wellness and self-care by providing convenient access to top-notch services and products. With a mission to improve the quality of life and happiness for individuals worldwide, Blys connects customers with qualified independent professionals in wellness, fitness, and beauty, delivering exceptional treatments directly to their doors. The platform empowers self-employed professionals to achieve flexible and reliable income opportunities, contributing to their financial success. With over 30,000 five-star ratings and a community of 100,000 customers, Blys operates in Australia, New Zealand, the United States, and the United Kingdom, making wellness services more accessible than ever.

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