Program Manager - Researcher - Remote

Overview

As a Researcher on this AI-focused product team, you will explore and uncover key user insights throughout the product development cycle.

In Short

• Apply diverse qualitative and quantitative research methods to generate actionable user insights.
• Translate product team objectives into structured research plans.
• Independently execute studies such as ethnographic explorations, one-on-one interviews, concept testing, and usability testing.
• Produce research reports and actionable recommendations.
• Collaborate effectively with researchers, designers, product managers, and engineers.
• Foster a growth mindset and curiosity about human behavior.
• Generate insights that inform ideation and evaluate design solutions.

Requirements

• Bachelor’s degree with 4+ years of relevant experience in user experience, applied research, or product development.
• Proficient in conducting in-depth interviews, focus groups, usability testing, and concept testing.
• Hands-on experience executing primary research.
• Skilled in synthesizing research findings and translating them into strategic recommendations.

Benefits

• Medical, dental, and vision coverage.
• Flexible Spending Account.
• 401k program.
• Competitive PTO offerings.
• Parental Leave.
• Opportunities for professional growth and development.