Content Writer – Documentation & Portfolio Management - Remote

Overview

In this role, you will support the ongoing quality, accuracy, and usability of an enterprise content portfolio, focusing on maintaining and improving existing documentation.

In Short

• Review, edit, and refresh existing business and process documentation.
• Maintain documentation lifecycle elements such as versioning and review cycles.
• Triage incoming feedback and implement updates.
• Track feedback items through closure and identify recurring themes.
• Perform editorial reviews to enforce documentation standards.
• Ensure content aligns with current platform guidance.
• Contribute to and maintain operational documentation.
• Collaborate with cross-functional stakeholders.
• Ensure timely updates with minimal defects.

Requirements

• 3–5 years of experience in content writing or documentation support.
• Strong experience with business or technical documentation.
• Hands-on experience with documentation lifecycle management.
• Experience triaging feedback and incorporating updates.
• Working knowledge of Microsoft 365 tools.
• Strong attention to detail.
• Ability to work independently with minimal supervision.
• Strong written communication skills.

Benefits

• Medical, dental, and vision coverage.
• Flexible Spending Account.
• 401k program.
• Competitive PTO offerings.
• Parental Leave.
• Opportunities for professional growth and development.