Client Experience Coordinator (Native-like French Speaker) - Remote

Overview

Blueground is looking for a Client Experience Coordinator who is a native-like French speaker to join our centralized client experience department in Athens. This role offers a great opportunity to gain insight into the hospitality industry while ensuring excellent client experiences.

In Short

• Receive complex inquiries from guests and resolve issues.
• Schedule and manage internal and external business partners.
• Liaise across functions to improve customer support processes.
• Maintain relationships with business stakeholders.
• Plan daily routes for operations associates.

Requirements

• 2-3 years of experience in customer service or back office operations.
• Fluent in English and French.
• Computer literate.
• Excellent written and verbal communication skills.
• Strong professional relationship management skills.
• Problem-solving attitude.
• Flexibility with working hours, including weekends if needed.

Benefits

• Competitive salary and annual performance bonus.
• Blueground Stock Option Plan.
• Flexible paid time off.
• Group Health Insurance program.
• Enhanced parental leave.
• Dynamic working environment.
• Flexible work environment through employee mobility program.
• Complimentary accommodation in Blueground locations.