Assistive Technology Expert II - Remote

Overview

The AT Expert II will play a critical role in developing, implementing, and optimizing assistive technology (AT) training and support programs for employees with disabilities at the Social Security Administration (SSA).

In Short

• Develop and implement comprehensive training programs for assistive technology users.
• Conduct usability and accessibility testing for emerging and existing AT solutions.
• Provide technical guidance and troubleshooting support for integrating AT tools.
• Assist in creating and maintaining SSA’s EWD SharePoint and intranet resources.
• Collaborate with developers, trainers, and accessibility specialists.
• Ensure training materials align with SSA’s accessibility policies.
• Evaluate and recommend new assistive technology solutions.

Requirements

• 1 year of experience using JAWS, ZoomText, and Dragon software.
• 1 year of experience in technical writing and developing training materials.
• Experience in developing and maintaining SharePoint pages.
• Associate’s degree in a relevant field.
• Ability to obtain a Moderate Risk Public Trust clearance.
• U.S. Citizenship may be required.

Benefits

• Medical, Dental, and Vision Insurance.
• Federal Holidays.
• Paid time off (vacation, sick leave, and holidays).
• Professional development and training opportunities.
• Flexible work options.