Technology Assistant - Remote

Overview

The Technology Assistant will support the headquarters of a national non-profit organization and provide remote support for chapters across the nation, playing a key role in the Operations Team.

In Short

• Support the headquarters and provide remote assistance to 10 chapters.
• Two years of tech support experience required.
• Proficient in Windows 10 and Microsoft Office 365.
• Experience with basic networking and Active Directory.
• Ability to work independently and as part of a team.
• Detail-oriented and capable of managing deadlines.
• Customer service focused with problem-solving skills.
• Flexible and adaptable to changing demands.
• Ability to lift 25 lbs and work with basic tools.
• Self-starter eager to learn new technology.

Requirements

• Minimum two years of tech support experience.
• Undergraduate degree preferred.
• Proactive and eager to learn.
• Dependable and conscientious.
• Capable of working independently and in a team.
• Knowledge of Firewalls is desired.
• Ability to work under time constraints.
• Pride in self and work quality.

Benefits

• Competitive benefits including health, dental, and vision.
• Full-time non-exempt hourly position.
• Starting salary at $18/hour.